Refund policy
Return and Refunds
All sales made via our website is final. We do not accept or offer cancellation, returns or refunds. We encourage you to reach out to us before buying should you have any questions in regards to a specific product.
INTERNATIONAL CUSTOMS & DUTIES
EUROPE / UK
Orders shipped to EU countries may be subject to customs duties and import taxes, which are outside of our control.
UNITED STATES
Due to recent changes in U.S. import regulations, duties may apply to shipments entering the United States. These fees are charged by U.S. Customs, not by Maey London.
CUSTOMS RESPONSIBILITY
Maey Londen is not responsible for any customs duties, taxes, or import fees charged by your country.
These charges:
- Are not included at checkout
- Cannot be estimated by us
- Must be paid by the customer
For estimates, please contact your local customs office.